Mail In Repair
Please follow the instructions below before sending us your device.
- Contact us via the form below so that we can give you a quote for whatever problem you are having. You can also call (919) 908-7444
- Most repairs take 1-3 weeks unless stated otherwise.
- Send your device with the Repair Form to the address below. Please be sure to send your device with insurance (not required by us, but for a peace of mind) and tracking.
- Make sure you have backed up the device before sending to us if possible.
- Once we receive your device we can email or text you with updates, whichever your preference.
- Once we have completed the repair, we will send a PayPal Invoice to the email address provided in the form. If you do not have a PayPal Account, you can still pay without signing up for one.
- Once payment has been received your device will be shipped and you will be emailed or texted the tracking number.
Attn: Charging Port
4201 University Drive, Suite 105
Durham NC, 27707