Charging Port on many devices go out frequently because they tend to see a lot of action. Repeat use of plugging in and unplugging can bend or break the pins inside of the charging port. This can lead to slower charging and even no charging. A few other things that can damage the port is using non-original chargers (knock-offs), water, and pocket lint.

Using non-original chargers can damage other internal parts of the motherboard such as the Charging IC (U2). In some cases, it only damages the port itself that can be replaced within a few minutes. All iPhones use a flex that connects to the motherboard. On many Android devices, the port is soldered onto a separate board or directly on the motherboard.

In many cases, a small amount of water may not damage the port as long as the device is powered off and given the proper time to properly dry. In the event that liquid inside your phone, we recommend turning off the device and taken to a professional to open and properly dry out. Never try to plug in a device to a charger or power on without being 100% certain that the device is completely dry. A short circuit can cause further damage to the motherboard that can make the repair more complicated.

Pocket link can also cause the phone not to charge or cause a short circuit inside of the port. If you notice the charger not going all the way in it could be pocket lint or other debris causing the cable not to make a proper connection inside the charging port. We do not recommend trying to clean out the port as a DIY project as pins can get bent or broken during the process. You can always bring it in for a free cleaning.

Symptoms of Bad Charging Port

  • Connection Issues with Charger or Computer
  • Intermittent Charging
  • Slow Charging
  • No Charging
  • Cable Not Going In All The Way
  • Cable Has To Be Wrapped A Certain Way To Get Phone To Charge