Having a bad speaker on your phone can make it hard to use sometimes. You won’t be able to listen to music, make calls on speakerphone, or hear notifications. The Speaker is one of the things that the phone uses quite often and for that reason, it can eventually stop working properly. Yout phone speaker may not necessarily be broken. Speaker issues can come from software issues or hardware.

If speaker problems are software related it could have been from a bad update or glitch. Many software issues can be fixed from home as long as you have a computer with iTunes. One thing to try if your sound doesn’t work it to soft reset the phone. You can do a quick search to find out how to soft reset your phone. If a soft reset doesn’t work, you can try to factory reset the phone. Make sure to create a Back Up before resorting making sure you have a copy of the information. Another issue could be that the phone may be on silent or vibrate. This tends to happen to new iPhone users because many android devices do not have a switch to turn the ringer off. Customers would come in and say their phone wouldn’t ring but can hear sound when playing music or videos.

Hardware related issues can be a little more complicated. The speaker itself could be damaged or could be a connection issue. If the speaker is physically damaged, it can cause the speaker to stop working or begin to make static sounds. Or if the speaker doesn’t work at all and you have tried resetting the phone, it may need replacement. If the sound is distorted making it sound like static or scratching noises, the speaker will need to be replaced.

If you can hear the sound but doesn’t seem to be as loud as it was when you first bought the phone.  The speaker holes are the bottom of the phone could be dirty. You can try cleaning the speaker holes with an old toothbrush. You can also use something small enough such as the tip of an Exacto knife to scrape away dirt. We offer to clean out the speaker holes at no charge so feel free to stop by.


Symptoms Of A Bad Speaker:

  • No Sound (After Attempting Software Fixes)
  • Distorted Sound
  • Low Sound (After Cleaning)